Have your Club online access questions answered with these one-to-one help sessions with Rahma Khairadin People Engagement Manager who will help you set up a username and password and log into the Members’ website to:
◊ book online for fitness classes, events and dining tables, courts, and snooker room etc.,
◊ access your online account to top up and view levy statements and F&B receipts,
◊ access the Club’s App powered by ESP Elite Live
If you are not already using the Members’-only website, accessing your Member account or booking online and would like us to help you set that up, book one of these free ten-minute sessions with the team at Reception or by phone on 020 8480 4200.
Shoes and other equipment should not be stored in the under-bench holes in the Changing Rooms (Men’s, Ladies’ and Unisex Changing Rooms). These are for day-use only.
Shoes and other items that are stored long-term will be removed and disposed of. Please be aware that the next date when the shoe holes will be cleared will be 1ST SEPTEMBER 2026.
Thereafter, the shoe holes will be regularly cleared every six months.
For additional ease of access around the Club, Members may claim a free membership access disc from Clubhouse Reception.
This may be used in the same way as a traditional membership card at the Club’s access points such as the car parks and Health Club Reception where Members’ photos will show on screen as they do when a membership card is tapped or swiped. If your photo is missing or out of date, you will be required to have another one taken.
These ‘mini membership cards’ can also be used to spend Annual Levy and Top Up Levy in the Club Cafe, Members’ Bar and Juice Bar etc.
One free disc per Member, non-transferable, replacements cost £2.50.
The discs should be stuck to the back of your mobile phone. The Reception Team will advise on collection but please make sure the disc is located at the bottom of your phone away from the NFC reader.
To maximise space in the Club Café please refrain from working at the tables between 12pm to 2.30pm weekdays and between 8am and 2.30pm at weekends.
Members may work quietly with mobile devices in the Reading Room, Bandstand, Juice Bar and Polo Room (if not being used for Club activities).
Mobile devices are not premitted to be used in the Members’ Bar or on the Terrace nor any phone calls made please. Phone calls when working should only be made in the Bandstand or Polo Room. Members should always work quietly respecting the privacy of others.
We recognise that Members would like to work at the Club but we need to prioritise the Club Café and Members’ Bar for dining, drinking and socialising.
If you do not rent an allocated hook, please do not leave your trolley in the sheds. Any trolleys left unhooked in the sheds will be removed.
If you do have a hook, this is for one trolley only. Please do not put two trolleys on one hook.
If you have any questions please email membership@roehamptonclub.co.uk
Register your car for Automatic Number Plate Recognition (ANPR) and raise the Members’ Car Park automatically on arrival.
Sign up with the Security Team in the Gatehouse. No more rummaging for your membership card!
The Club provides a range of daily newspapers for Members to read while at the Club.
Please refrain from taking these away and leave them for more Members to enjoy.
Thank you.
In order for us to keep in touch and keep you up to date with Club information, please advise us of any updates to your email address by sending us an email to membership@roehamptonclub.co.uk
If you are now in the Intermediate 18-25 membership category this could be especially relevant to you as you may not have had contact details added to your membership record when you joined as a Junior Member.
Thank you!
If you have any unused burgundy White Rose branded dry cleaning bags – please return them to the Reception Team.
