2022 Member Survey

As announced in the Roehampton Club Recorder on Thursday 10th March, every adult Member should have received an email from GGA Partners on Thursday 16th March with their personal link to complete the 2022 Roehampton Club Member Survey.

The Member Survey will be confidential, co-ordinated on behalf of the Club by GGA Partners, and the Club will not see any of the individual answers.

If you have not received the email with the survey link, please check your junk email folder. If you cannot find it there, please email helen.bolt@roehamptonclub.co.uk to ask for it to be resent or, ask the Reception Team to set it up on an iPad so that you can complete it while at the Club. If you would prefer a paper copy, please ask for one at Reception – to be returned to them sealed in the envelope supplied.

The Member Survey will provide key insights on all areas of the Club to identify areas for improvement and reinforce the areas that meet or exceed Member expectations. The survey is designed to gather feedback only on the areas of the Club that Members and, if appropriate, their family use.

Individual Member responses to this survey will be kept in strict confidence by GGA Partners and will NOT be viewed by the Club. All responses should be received by GGA by 3rd April 2022.

GGA will provide the Club with compiled data and analysis of Members’ responses to all questions in time for the AGM on 23rd May 2022.

We last asked Members to complete a full comprehensive survey in 2018 and its results helped the Board shape the Development Masterplan 2035 as well as help the management team to make operational improvements benefitting all Members.

The 2018 survey had 1,400 responses which represented 42% of the membership. While that is deemed a very good response we would hope to exceed it if possible so please make time to complete the survey.

All completed surveys will be entered into a draw for one of five complimentary three-course meals (food only) in the Restaurant for four people – treat your family and friends.

We look forward to receiving your completed surveys and feedback.

Best wishes,
Marc Newey
Chief Executive
membership@roehamptonclub.co.uk